Privacy Policy

**Privacy Policy**

Last Updated: November 19, 2025

Customer Care Appliances (“we,” “us,” or “our”) operates the website https://customercareappliance.in and provides appliance repair services. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

When you contact us via website form, WhatsApp (+918111006068), or phone (+918111006068), we may collect:
– Your full name
– Phone number (WhatsApp/mobile)
– Full address/location
– Appliance type (washing machine, refrigerator, air conditioner, etc.)
– Description of the problem/fault
– Any photos or details you voluntarily share for better diagnosis

2. How We Use Your Information

We use the collected information only to:
– Schedule and confirm your service visit
– Communicate with you about the repair (updates, timing, cost, etc.)
– Provide accurate diagnosis and repair service
– Send service reminders or follow-up messages (only if you agree)

3. We Do Not
– Sell, rent, or share your personal data with any third party
– Use your data for marketing or advertisements
– Store unnecessary personal information after the service is completed
– Share your address or contact details with anyone outside our service team

4. Data Storage & Security
– Your information is stored securely and accessed only by authorized service personnel
– WhatsApp messages are subject to WhatsApp’s own privacy policy
– We delete service-related chat/data after reasonable time unless required for warranty/follow-up

5. Your Rights
You can request at any time to:
– Know what information we have about you
– Correct any incorrect details
– Delete your data from our records

Just message or call us on +918111006068.

6. Changes to This Policy
We may update this privacy policy from time to time. Continued use of our service after changes means you accept the updated policy.

Contact Us
For any privacy concerns:

Phone/Whatsapp: +918111006068

Website: https://customercareappliance.in

Email : customercarehelpline1988@gmail.com

Address : 
North street ,
S.Vellalapatti , Senapiratti ,
Pasupathipalayam, Karur – 639004

Thank you for trusting Customer Care Appliances with your appliance repair needs.